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ABB Lummus Global

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ABB Lummus Global in the Netherlands has been using the IONET Workflow engine for one year now. In this period we have build 6 Notes workflow applications using the IONET workflow.


Transportation Requests
This database is used to request travel requests and control the approval process by the various managers.
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Software Registration
This database is used to request software and control the approval process by the various managers.
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CIM
The Continuous Improvement Action (CI) Application is designed to cope with a registration and tracking system for the following kind of identified actions:
- Lessons Learned.
- Client Complaints.
- Value Engineering Items.
- Non-compliance.
- Constructability.

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IT Service Requests
This database is used to request hardware (Laptops, Mobile Phones, etc) and control the approval process by the various managers.
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CAD 3D Support
This database handles user requests for 3D Support including Cats & Specs (RDB) issues.
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Employee Administration
This database is used to manage Employee changes like New Employees, Leaving Employees and assignments.
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When you are used to the tool and have a nice template the developer will be able to create a new workflow application within one week.

The engine works without problems. The Notes developer is able to fully adapt the form and views to the wishes of the client and users. The workflow steps are managed by the use of configuration documents.

A nice feature is the delegation profiles. When an approver becomes ill the database manager is able to assign a new approver in order to allow the workflow to continue.

The tool allows a separation between the Developer and Application Manager responsibilities. The Application Manager is able to manage the workflow configurations, email settings and delegation settings.

Overall we are pleased with this product.


Marten Vosmer, ABB Lummus Global

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